Ticketmaster, the world’s largest ticket seller for live events, has recently been hit by a massive cyber attack. The breach, which happened in May, compromised the data of 560 million customers.
Live Nation, Ticketmaster‘s parent company, revealed the attacked involved unauthorized activity within a third-party cloud database containing data. They discovered this unauthorized access in late May. Yet, just a week later, the hacking group ShinyHunters claimed to have obtained 1.3 terabytes of Ticketmaster user data.
ShinyHunters demanded a hefty ransom to keep the data being sold. The group reportedly has access to the names, addresses, phone numbers, and payment details of the site’s customers.
This breach comes at a tough time for Ticketmaster and Live Nation. Both companies already were facing legal action over competition concerns. The Department of Justice and dozens of state attorneys general filed a lawsuit to break up the companies on behalf of fans and artists accuses them of running a monopoly in the live events market.
So what should you do if you’re a Ticketmaster customer?
Many music fans and event-goers are concerned about the security of their personal information and what this means for their future transactions with Ticketmaster.
As consolation, the company is offering identity monitoring services through TransUnion. Customers must enroll within 90 days of receiving notice. Additionally, it’s also a good idea to monitor your credit and bank accounts for signs of suspicious activity. And, of course, change your passwords to be safe.
If you notice any unusual activity on your accounts, report it immediately to your bank or credit card company. Early detection can prevent further damage and help you secure your information. It’s also wise to review your recent transactions for any changes you don’t recognize.
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